Privacy Policy: Solstice Arc Design
At Solstice Arc Design, we are committed to protecting your privacy. This Privacy Policy outlines how our online platform collects, uses, and protects any information you provide when using our services, which include showcasing our graphic design, branding, web design, UI/UX, print, illustration, packaging, marketing collateral, and environmental graphics portfolios and offerings.
Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information: We collect personal information you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you contact us, or otherwise when using our online platform. This may include your name, email address, phone number, and any other details you choose to provide in your communications.
- Usage Data: We automatically collect certain information when you visit, use, or navigate our online platform. This information may include your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site and other technical information. This data is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.
- Cookies and Similar Technologies: We may use cookies and similar tracking technologies to access or store information. This helps us to understand how our site is used and to improve your browsing experience.
How We Use Your Information
We use the information we collect or receive for the following purposes:
- To respond to inquiries: To respond to your questions and provide support regarding our design services.
- To present our portfolio: To display our design portfolio and showcase our range of services.
- To improve our online platform: To understand how our users interact with our site and make improvements to its design and functionality.
- For security and fraud prevention: To help keep our online platform safe and secure.
- To comply with legal obligations: To comply with applicable legal requirements and industry standards.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following limited circumstances:
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Data Security
We implement reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our online platform is at your own risk.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access your personal information.
- The right to request correction of inaccurate personal information.
- The right to request deletion of your personal information (under certain circumstances).
- The right to restrict the processing of your personal information.
- The right to object to the processing of your personal information.
To exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Effective Date". We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions or comments about this Privacy Policy, you may contact us at:
Solstice Arc Design
387 Queen Street, Level 5
Melbourne, VIC 3000
Australia